AdminReach transforms back-office and operational support for pharmaceutical organisations by delivering specialist remote admin and secretarial services optimised for complex regulatory environments, product lifecycles, and compliance-critical workflows. Our services combine experienced support with advanced AI automation, saving you time, driving efficiency, and supporting innovation from R&D to distribution.
AdminReach provides scalable admin support tailored for the pharmaceutical industry, delivered by our sector lead and experienced sector administrators. Our lead brings extensive experience in life sciences business operations, compliance, and transformation, ensuring your organisation benefits from best practices and scientific insight.
Maintain up-to-date records of clients, suppliers, trial sites, regulatory contacts, and key documentation for rapid access to contracts, compliance data, and research history.
Act as a central contact point for partners, suppliers, regulators, or CROs, facilitating communication, service requests, compliance issues, and collaboration.
Coordinate executive, research, and site team calendars, scheduling regulatory submissions, client calls, internal reviews, and conference appearances to keep deadlines on track.
Draft, format, and submit regulatory filings, scientific documentation, SOPs, quality reports, contracts, and project updates for accuracy and compliance.
Monitor shared email inboxes for clinical, compliance, or operational teams; respond promptly to inquiries, prioritise important correspondence, and maintain regulatory records.
Organise industry conferences, training sessions, launch events, audits, site inspections, and stakeholder meetings, handling logistics, invites, and on-the-day support.
Track expenses for research projects, clinical trials, and business units; process supplier and CRO invoices; manage approvals, reconciliation, and document audits for regulatory compliance.
Maintain records for lab safety, site compliance, staff certifications, incident tracking, training programmes, and audit support aligned with GxP standards.
Schedule and coordinate internal and external meetings, regulatory briefings, board reviews, and team discussions—preparing agendas, recording minutes, and sharing actions.
Support daily office and laboratory functions, such as ordering supplies, asset tracking, scheduling maintenance, coordinating repairs, and keeping facilities running smoothly.
Organise site visits, audits, and regulatory inspections for management, investors, or authorities, ensuring logistics, documentation, and compliance protocols are fully prepared.
Arrange travel, accommodation, and transport for executives, research teams, regulators, or trial monitors, optimising costs and compliance with sector travel policies.
Support scientific and operational project managers with milestone tracking, progress updates, resource allocation, version control, and regulatory workflow alignment.
Our pharmaceutical sector lead brings hands-on experience in clinical, regulatory, and operational administration. They oversee every account, ensuring solutions are built on sector best practice, scientific insight, and full compliance support.
A team of pharma-trained admin specialists working remotely, supporting sites, offices, and research labs with deep industry knowledge and regulatory experience.
Smart automation streamlines document management, compliance tracking, reporting, and communications, reducing manual load and improving accuracy, audit-readiness, and decision speed.
Access dedicated or ad hoc admin support, scaling up or down as projects demand, with efficiency and cost savings over traditional in-house teams.
Data security, client confidentiality, and regulatory compliance (GxP, GDP, HIPAA, etc.) are built in; AdminReach support scales with your organisational growth and scientific ambitions.
AdminReach begins every engagement with a detailed review of pharma admin needs—clinical or commercial workflows, diary management, documentation, supplier relationships, or regulatory compliance.
We implement tailored AI automations (document templates, reporting tools, reminders, compliance checklists) and embed ongoing support from pharma sector experts.
We deliver practical, remote admin solutions by giving your teams what they need, when they need it, from people who understand the demanding pharma environment.
Partner with AdminReach for remote, reliable, and AI-powered support, so your scientists, managers, and teams can focus on research, delivery, and regulatory excellence.
Melissa is AdminReach’s sector expert for Pharmaceuticals, bringing over 24 years of international experience in Quality Assurance and Compliance to the team. Her proven track record with industry leaders like Sanofi, EMS, Boehringer-Ingelheim, Lonza, and Galderma ensures that AdminReach clients receive the highest standard of admin support and secretarial services, tailored to the complex demands of the pharmaceutical sector.
A pivotal contributor to our AI-powered admin solutions, Melissa has driven the global rollout of digital quality management systems—such as Veeva Vault EQMS—delivering standardised, inspection-ready documentation and enhancing regulatory compliance for pharma businesses worldwide. Her expertise covers CSV, Data Integrity, risk assessment, and quality culture, all backed by successful leadership of large QA teams and direct support for critical inspections by global regulators (EMA, ANVISA, FDA).
Melissa’s strategic vision and hands-on approach make her indispensable to our pharmaceutical clients. She excels at translating complex regulatory requirements into streamlined, scalable admin support and provides actionable solutions that enable teams to remain focused on safety, efficiency, and innovation. Known for her clear communication and ability to deliver results under pressure, Melissa is dedicated to empowering pharmaceutical organisations with reliable, compliant, and future-ready administrative services—all delivered with proactive, expert care.
If you’re seeking sector-specific admin support that seamlessly integrates cutting-edge technology, regulatory compliance, and continuous improvement, Melissa stands ready as your trusted partner within AdminReach’s elite admin team.
Marta Faria blends a rare dual expertise as both a seasoned executive assistant and a qualified cognitive hypnotherapist and somatic practitioner. With over six years of supporting high-performing leaders at the intersection of business operations and wellbeing, Marta brings deep organisational insight together with a keen understanding of the nervous system to help clients achieve lasting change.
Her unique approach identifies and resolves the often-invisible stressors, such as perfectionism and burnout, that silently undermine both personal effectiveness and organisational morale. Through dynamic talks, immersive workshops, and confidential 1:1 sessions, Marta empowers leaders and teams to adopt healthier, more sustainable practices, all while driving top-level performance.
Marta’s work is both practical and transformational, seamlessly integrating cognitive hypnotherapy, somatic modalities, and the principles of performance psychology. Her mission is simple yet profound: to help ambitious professionals thrive without sacrificing well-being, ensuring their growth is as sustainable as it is successful.
By partnering with Marta, organisations gain access to an expert who addresses the human side of productivity, enabling sustainable results, resilient leadership, and a truly energised workforce.
Nicola is a core member of the AdminReach team and leads our construction sector admin support. As a specialist in construction administration, training and workforce development, she ensures contractors, site managers and training providers benefit from expert secretarial support tailored to the unique challenges of the industry.
With hands-on experience across construction projects large and small, Nicola is instrumental in integrating traditional admin expertise with the latest AI-powered solutions. Her proactive approach streamlines scheduling, document management and communications, helping clients achieve safer, more compliant and highly efficient sites.
Nicola’s blend of sector insight and administrative know-how makes her indispensable to the team. She is renowned for her clear communication, reliability, and ability to deliver practical, cost-effective solutions that help organisations manage workloads, maintain records, and upskill teams with ease.
As a trusted point of contact for our construction clients, Nicola is dedicated to building lasting partnerships, ensuring every business receives seamless remote admin support and secretarial services designed to drive long-term results. Her commitment means AdminReach clients always have a dependable ally for operational excellence and continuous improvement.
Experienced Professional in Finance, Logistics, and Customer Service
Claudia da Costa is a seasoned professional with over 20 years of experience across finance, logistics, and administrative operations, with a particular focus on the maritime and road transport sectors. She worked for nearly two decades as an Import and Export Coordinator, overseeing key functions such as currency exchange, bank reconciliations, freight coordination, and the management of critical documentation including Bills of Lading.
With a formal background in Logistics and additional qualifications in customer service and accounting for non-accountants, Claudia combines strategic insight with operational effectiveness. She is known for her accuracy, clear communication, and ability to build strong working relationships across teams, clients, and international partners.
Over the course of her career, Claudia has contributed to decision-making processes by ensuring the financial integrity of operations, improving internal controls, and leading initiatives that brought greater efficiency and compliance to logistics workflows. Her professional ethos is based on reliability, transparency, and a consistent drive for results, even under pressure.
Juliana is an experienced Instructor and Executive with a robust background in marketing and bilingual education, bringing over two decades of experience to her work. She has successfully blended her expertise in strategic marketing with her passion for bilingual education, enabling her to create impactful and culturally inclusive campaigns as well as educational programmes. Her marketing career is distinguished by a track record of driving significant growth and engagement through innovative strategies that draw upon her deep understanding of diverse audiences. Juliana excels at crafting messages that resonate across languages and cultures, a skill honed through her expertise in bilingual education. She has developed curricula and training programmes that support language acquisition and cultural competence, thereby enhancing learning outcomes and fostering inclusive environments.
Her bilingual proficiency and educational insight empower her to bridge the gap between marketing objectives and educational needs, making her a valuable asset in roles that require both creative marketing acumen and a nuanced approach to language and cultural diversity. Her commitment to excellence and continuous learning positions her as a leader capable of advancing both business objectives and educational equity. She has held roles in educational management, sales supervision, and administrative leadership, demonstrating strong organisational, analytical, and communication skills. Juliana’s background also includes consulting for global IT firms and international business development, which has enriched her cross-cultural perspective and adaptability.
At AdminReach, Juliana serves as both the Education sector expert and the Marketing Expert. Her deep understanding of school operations, HR processes, and educational partnerships enables AdminReach to provide tailored administrative solutions that meet the unique needs of the education sector and marketing requirements. Simultaneously, her marketing expertise drives the company’s strategic communication and engagement efforts, ensuring that AdminReach’s services are effectively positioned and promoted within the education market.
Her academic background comprises an MBA in Marketing from FGV, a Bachelor’s degree in English Language Arts, a Bachelor’s degree in Pedagogy, an academic extension in Bilingualism, a degree in Marketing, and a qualification as a Data Processing/IT Technician. Driven by creativity and a passion for impactful communication, Juliana excels at bridging the worlds of marketing and education. She thrives in environments where strategy meets imagination, always aiming to deliver results that inspire and engage.
Ligia Carla Samia is a highly experienced professional with a diverse background spanning administration, customer service, and business management. Since 2018, she has been a crucial member of CDG Virtual Assistants, serving as an Administrator and leveraging her extensive expertise to contribute significantly to the company’s success.
Ligia’s career includes a notable role at a philanthropic organisation, where she excelled in telemarketing, demonstrating her prowess in fundraising and client relations.
In the fashion and retail industry, Ligia has worked with prominent Latin American brands, showcasing her expertise in Customer service, Sales and Management. Her role involved providing strategic consultancy to business owners, developing strategies to increase sales and expand client bases, and taking on purchasing responsibilities to ensure optimal stock selection.
Ligia further honed her administrative skills as a senior secretary and office manager in the Maritime sector, where she demonstrated her exceptional organisational and management capabilities.
In a significant career advancement, Ligia offers consultancy to Architects. Her responsibilities in this position encompassed Client and supplier management, Project management and overseeing document production.
Ligia Carla Samia’s vast experience across various sectors and her proven track record in administration make her an invaluable asset to CDG Virtual Assistants. Her diverse skill set enables her to provide comprehensive support and insights to the company and its clients.
Karena Foster is a seasoned Senior Administrator, Executive Assistant, and Coordinator with deep expertise in private equity, bringing operational excellence to AdminReach’s AI-powered remote admin support services.
Professional Background
Karena excels in high-stakes private equity environments, managing executive schedules, coordinating complex deals, and streamlining administrative processes for portfolio companies and investment teams.
Her hands-on experience ensures seamless support for time-sensitive tasks like due diligence, investor reporting, and board coordination.
Key Contributions at AdminReach
At AdminReach, Karena enhances our platform by applying her private equity insights to optimise AI-driven tools for executive assistance, making services more tailored for finance professionals in logistics, private equity, and beyond.
She bridges traditional admin expertise with modern automation, improving efficiency for clients handling multimillion-dollar transactions.
Expertise Highlights
